KIM - Light Pink

Nice product, owner is Rude Rude Rude

Posted by Unknown on Oct 7th 2021

I'm nurse working for the NHS I've ordered this product for my daughters wedding as a treat. This is a 1st for me as I never treat myself.
I paid a lot of money (for me anyway) and queried the tax charge for import as it was another £56.00
The owner replied as if I'd asked the worst question ever and responded with This is the 1st time in 11 years anyone has disputed the cost" I felt very embarrassed as if I should've known about it and that I shouldn't be worried about the money. But I'm a single parent and can't justify the amount. She subsequently went to to send me negative emails inspite of me explaining my situation.
I asked for a refund and told her that her customer service needs looking at and that I would write an honest and accurate review, to which she threatened me saying if I do she won't refund my shipping charges.
I've accepted the parcel now as I didn't feel I had a choice, but I woiuldt buy or recommend such a hard faced woman again